Compliance with state and local regulations
LOAN OFFICERS WORKING FOR HIGHLANDER MORTGAGE COMPLY WITH ALL RULES AND REGULATIONS SET BY THE CONSUMER FINANCIAL PROTECTION BUREAU. FOR LOAN ORIGINATING FEES WE ADHERE TO THE TRUTH IN LENDING ACT (TILA REGULATION Z) MADE BY THE DODD-FRANK ACT. LOAN ORIGINATION FEES ARE PAID TO THE LOAN ORIGINATOR BY THE LENDER, NOT BY THE BORROWER. ORIGINATING FEES ARE ONLY PAID BY THE BORROWER WHEN SPECIFICALLY CONVEYED BY THE LOAN ORIGINATOR TO THE BORROWER IN THE FORM OF APPLYING BASIS POINTS. BASIS POINTS WILL BE ADDED TO THE LOAN ESTIMATE AND CLOSING DISCLOSURE FOR THE BORROWER TO CONSIDER.
Complaint recovery Notice
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV."